March 25, 2021

STAR RATINGS UPDATES

A Focus on Member Experience Webinar

Recent updates from CMS have led health plans to revisit their Star Ratings strategies and recalculate their path forward. Specifically, the increased weighting of member experience measures means that MA plans will need to consider Star Ratings and member experience in nearly every aspect of their organizations.

Join GHG Advisors and SPH Analytics in this exclusive webinar as we take a member-centric CAHPS approach to the upcoming changes and the recent Final Rule, and share implementation strategies for plans to attain that elusive 5^th star.

Date: Thursday, March 25^thTime: 1:00 – 2:00 PM ET

Topics for this webinar will include:

Overview of the upcoming changes to Star Ratings
Impacts of the recent Final Rule on member experience
Analytic-driven insights on current market trends and challenges
Member-centric implementation strategies for 2022 and beyond

Speakers

Jessica Assefa

Senior Director, Star Ratings, GHG Advisors

Esther Turner

Principal, Product Management, SPH Analytics

Mike Foytik

Chief Analytics Officer, SPH Analytics

Register Now